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Why Would You Go To The Doctor and Not Do What You’re Told?
by Al Levi | December 13, 2009 | Comments (0)

Breaking Away From The One Thing You Do


by Al Levi | December 6, 2009 | Comments (0)

The Good, The Bad and The Ugly of Family Dynamics
Here’s what you can do right now to make working with family so much better.

by Al Levi | November 22, 2009 | Comments (0)

Wishing It Were So
"When you put the car in the ditch, the first thing you need to do is stop spinning the wheels.”

by Al Levi | November 15, 2009 | Comments (0)

Master Answering, Booking Calls In Steps
Everything that goes right and goes wrong can be traced back to how we do this simple but vital first step with the customer.

by Al Levi | November 8, 2009 | Comments (0)

Stop Destructive Patterns
Living on caffeine, nicotine and something else?

by Al Levi | November 1, 2009 | Comments (0)

Good Praise Bank Account
No more silent treatment. Tell your employees they're doing a good job.

by Al Levi | October 25, 2009 | Comments (0)

Somebody Needs To Get Fired
Sometimes you need to let someone go to make your company better.

by Al Levi | October 18, 2009 | Comments (0)

Pick Me! Pick Me!
10 ways to help your customer pick the “right” contractor (you).

by Al Levi | October 11, 2009 | Comments (0)

Secret Footage [Part 2]
More details on how to put a mystery shopping program into place the right way.

by Al Levi | October 4, 2009 | Comments (0)

Secret Footage [Part 1]
If I video taped your employees, would you be sick to your stomach or worse?

by Al Levi | September 27, 2009 | Comments (0)

7 Steps to Better Training
No matter how smart you, the owner, are, you can’t do everything yourself!

by Al Levi | September 20, 2009 | Comments (0)

Too Quick Creates Too Little Value
Customers have a distorted sense of time and value for our efforts.

by Al Levi | September 13, 2009 | Comments (0)

Teaching the ‘Raising the Objection’ Technique
Meet those pricing objections head-on and curb a customer’s urge to roam.

by Al Levi | August 23, 2009 | Comments (1)

Triangle Of Success
Training, sales and marketing reinforce each other.

by Al Levi | August 16, 2009 | Comments (0)

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